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Orders & Fulfilment

Your kitchen, finally in sync.

Counter, table QR, phone and website orders land on the right kitchen’s screen, move through clear statuses and arrive where they should. No shouting across the counter, no lost chits.

Order kahaan pahuncha? Ab poochna nahi padega.

3D illustration of the LaSha Order Management module: orders moving from counter to kitchen

Kitchen order board — each kitchen sees only its own cards on its phone or kitchen TV.

In one line
  • Counter, table QR, website or phone
  • Auto-split by each product’s kitchen
  • Accept → Ready → Dispatch → Received
Order journey

From “order placed” to “received” — every step ticked.

Everyone sees the same status, so the counter stops guessing and the kitchen stops getting interrupted.

  1. STEP 01Order captureCounter, table QR, website or phone.
  2. STEP 02Kitchen splitAuto-split by each product’s kitchen.
  3. STEP 03AcceptKitchen accepts; phones keep ringing until it does.
  4. STEP 04PreparationReference photo and notes travel with it.
  5. STEP 05Ready / DispatchReady creates the production entry.
  6. STEP 06ReceivedOutlet confirms what arrived.
Examples

Bakery, café or restaurant — the same smooth flow.

Bakery order

A front-counter request for 40 veg puffs and a truffle cake is split: the puffs go to the Bakery kitchen, the cake to the Icing kitchen. Each kitchen ticks Accept, Ready and Dispatch; the outlet ticks Received.

Café order

A guest orders from the table QR after confirming their mobile number by OTP. Shakes go to the beverage station, sandwiches to the hot kitchen, and the table bill builds up as items are served.

Restaurant order

A captain takes a dine-in order; KOTs print or show on the kitchen TV by section. Tables can be moved or merged, and the pre-bill is shown before settlement.

What is native, what is not

Where orders come from — no fine print.

Status key:Availablein the Base plan todayAdd-onpaid add-onNeeds setupworks once your own account is connectedPlannedon the roadmap, not yet available
  • Counter & table ordersNative in LaSha POS and the staff app.
    Available
  • Table QR orderingGuest orders from their phone; mobile confirmed by OTP.
    Available
  • Own ordering websitePickup or home delivery with online payment.
    Available
  • Custom cake ordersAdvance, design photo, delivery date and final bill.
    Available
  • Phone orders via PariAI call assistant passes enquiries to your team.
    Add-on
  • Zomato & Swiggy ordersThrough an aggregator integration — not yet connected.
    Planned

See every order, in every kitchen, at a glance.

Book a free demo and watch the front-to-kitchen flow with your own kitchens and products.

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